Returns & Exchanges

At Curlsmith, we want you to love your curls, which is why we offer a 30-day return policy on all products if they don’t meet your hair goals. Whether you've used a little or a lot, we are committed to helping you find the perfect formula for your unique hair type.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to download and print at home.

• 3.
  Pack and Ship

  Securely package your items in the original box if possible, attach the prepaid label, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, we will process your refund back to your original payment method within 5-7 business days.